GivePulse Stats


  • Cold Weather Shelter Volunteering

  • Austin, Texas - Your City Government

  • Impacts

    Dispatcher and Driver Sign-Up - Winter Storm 2021

    I received an invite to join the training for dispatchers that I did not sign up for or attend. The process for the drivers was not very clear. Stayed at home until I received a call from a dispatcher. Prior to that wasn't sure if we needed to go to HQ or stay at home. Was not told how it would be communicated. After we received a call to make a delivery we drove to ADRN HQ and drove to the back. Nobody was there so waited a few minutes then I walked around to ADRN offices front door and was told you have to honk your horn and someone would open the door in the back and assist. It would have been helpful to have the direction by some communication method prior to arriving, even a sign in the back lot stating that you need to honk upon arrival would have helped. Of course these are just minor kinks and are easily fixed in the future.

    Gave 4.00 hours on 03/01/2021